2023 Q1-Q4
Annual Report
Mission
To transform the lives of patients through precision medicine, behavior sciences, and therapeutic treatments with compassion, dignity, and respect.
NeurAbilities Healthcare is the premier provider of neurological, behavioral and neurodevelopmental services in New Jersey and Pennsylvania, offering comfort, hope and answers that transform the lives of individuals of all ages, and their families.
Vision
Becoming the national benchmark and industry standard of care for those we serve means providing comprehensive services for the growing population of individuals with neurological, behavioral, and neurodevelopmental needs in Pennsylvania, New Jersey, and beyond. Clinical excellence, operational efficiency, and exceptional patient experience are the pillars on which our foundation sits and is the bedrock that positions NeurAbilities to continue meeting the needs of our patients across the many communities we serve.
Values
A From the Founder & Chief Medical Officer
2023 was a year of development for NeurAbilities Healthcare, both as an organization and as a team of dedicated professionals. Our team grew to over 500 in 2023. We also significantly expanded our geographical coverage by opening an 18th location near Pittsburgh, adding to our established locations in central and eastern Pennsylvania along with central and southern New Jersey. When we think about development, it is important that we measure it both by our ability to serve more patients and by the professional development and needs of our team members.
As an organization, we hold ourselves to exceedingly high standards, always prioritizing compassionate patient care and settling for nothing short of excellence. To accomplish that, it is our responsibility to continue empowering our team members through providing ample support and professional development opportunities. These initiatives earned us Top Workplace recognitions in New Jersey, Philadelphia, and the Lehigh Valley in 2023, and they remain very important as requests for our services continue to expand.
Compared to 2022, our medical assessment, diagnosis, and/or treatment visits have more than doubled while our ABA programs are serving an increasing number of patients. The data is clear that there is high demand for our services, which continues to validate our interdisciplinary model of care for patients and families.
Pivotal areas can often appear simple or small, and our team excels in recognizing those “small” positive contributions as BIG wins which often translate to dramatic gains for patient and family quality of life. We continue to strive for optimized outcomes for the people we serve, and we advance down our path of further development, with a goal of transforming lives in the process. Stay tuned for exciting advances and progress for NeurAbilities in 2024!
Mark Mintz, MD
Founder & Chief Medical Officer
Serving the Patient
At NeurAbilities, our experts work collaboratively, in an interdisciplinary framework, to provide a unique and seamless patient experience focused on finding answers to complex developmental, behavioral and neurological questions. We take a whole-person approach to assessing and treating every patient, identifying both the biological and the behavioral components that make each patient unique, and individualizing treatment plans to produce best outcomes and ultimately transform lives.
Optimizing
Early in his career, Dr. Mark Mintz, Founder and Chief Medical Officer of NeurAbilities, saw opportunities to address many of the common flaws in the specialty healthcare system. That led him to found NeurAbilities, and to devote his career to transforming the lives of his patients and their families while sharing knowledge and resources with other medical professionals.
The entire journey is captured in Dr. Mintz’s first ever book, Optimizing Outcomes: Integrated Specialty Healthcare for Individuals with Neurodevelopmental Disabilities, which was officially published in 2023. Written to challenge our thinking and provide hope to individuals with neurological, neurodevelopment, and neurobehavioral concerns, Optimizing Outcomes is a compilation of decades of valuable insights and answers, patient testimonials, and out-of-the-box methods focused solely on transforming lives. It walks through Dr. Mintz’s career and how he turned NeurAbilities from a dream into a real industry-leading provider.
Improving To Care
Following the full refresh and reconstruction of our website which featured several navigation and visitor support enhancements, we also implemented an interactable “AnswerBot” search feature database that we will continue to develop. This new resource will play a critical role in answering frequently asked questions and guiding website visitors to their optimal destination, whether that be a webpage or contact information.
The Scientific and Technical Advisory (STAC)
The committee, composed of a transdisciplinary group of both internal and external representatives spanning the fields of neurology, neuropsychology, developmental pediatrics, ABA, and therapeutic interventions, is responsible for advising our entire team on the direction of the clinical programs we provide. The guidance they have provided thus far, and will continue to provide, helps ensure the highest clinical standards that are evidence-based and outcome-driven.
To Work
Key Areas of Growth: Services
Total Appointments
New Medical Patients Served
New Neuropsychology Visits
New EEG Appointments
Key Areas of Growth: Treatment
Our evaluation and treatment professionals work collaboratively to ensure the patient and family experience is exceptional and that patients receive the highest level of care, always infused with compassion and respect.
Growth in ABA Provided Hours
Starts of Care
Employee
Part Time Employee Increase
Full Time Employee Increase
Sharing
Conference Presentations & Posters
Social Media Posts
Patient
Medical Patient Satisfaction Rating
NPS score – ABA
Quick Links
New Patient Appointments
Existing Patient Appointments
Billing and Insurance Information
School & Agency Requests
Request Medical Records
Request Prescription Refills
Information
Patient Portal
Locations
Careers
Our Team
Patient Stories
'Hope Matters' Blog
Our Mission
To transform the lives of patients through precision medicine, behavior sciences, and therapeutic treatments with compassion, dignity, and respect.
Our Vision
To provide hope and achieve positive outcomes for those we serve.
Our Values
Compassion ✦ Collaboration ✦ Integrity ✦ Excellence ✦ Joy
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NOTICE: This website is for informational purposes only and is not intended as medical advice or as a substitute for a patient/physician relationship.
NeurAbilities Healthcare does not exclude, deny benefits to, or otherwise discriminate against any person on the grounds of race, color, or national origin, or on the basis of disability or age in admission to, participation in, or receipt of the services and benefits of any of its programs and activities or in employment therein. This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Regulations of the U.S. Department of Health and Human Services issued pursuant to the Acts, Title 45 Code of Federal Regulations part 80, 84, and 91.
© NeurAbilities Healthcare. 2023. The NeurAbilities Logo is a registered trademark.